What I do

I have been designing digital products for almost 15 years, working across a variety of industries from energy to financial services to non-profit.

As a designer, I am very much interested in how design can be used to address the challenges and opportunities that arise between a business and it's customers.

My focus is on understanding these challenges and opportunities so I can design products that simultaneously delight customers and help businesses achieve growth.

An end-to-end product designer that can work with your in-house team to lead projects all the way through from discovery to delivery.

Capabilities

Discovery

Understanding the relationship people have with your product or service is the first step in identifying challenges and opportunities for growth. I can work with your team to uncover these insights, which can then be used to drive the descision making process.

Design Thinking

Seeing things from different perspectives is crucial when it comes to solving design challenges. I can work with your team to frame problems and facilitate new ways of thinking with diverse groups of people, such as business stakeholders and subject matter experts.

Prototyping & Design

In today's market, people expect a seamlessly designed experience when using products and services. I can work with your team to prototype optimised experiences and deliver design enhancements that can be used for user testing, feedback and iteration.

User Testing

Whether you are looking to optimise or launch an entirely new product or service, user testing is a simple way to gain insight into the sucess of a new idea. I can work with your team to run testing sessions or collaborate with your existing research team.